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Luker Creator
Collaboration enhanced
Librum evolved from turning pages to building knowledge.
Context
Luker Chocolate serves clients worldwide with fully customized chocolate products. While customization is one of the company’s strengths, the quoting process was complex:
Multiple departments needed to contribute data (ingredients, packaging, costs, manufacturing constraints).
Communication was often fragmented across emails and spreadsheets.
Generating a reliable quote could take days, delaying customer response times.
Multiple departments needed to contribute data (ingredients, packaging, costs, manufacturing constraints).
Communication was often fragmented across emails and spreadsheets.
Generating a reliable quote could take days, delaying customer response times.
The challenge
How might we create a centralized tool where all departments can collaborate to generate accurate, fast, and transparent quotes?
The goal
Enable cross-departmental collaboration to generate precise quotes for custom chocolate products, reducing time, errors, and misalignment
Approach
We designed Luker Creator as a collaborative digital platform where every department could contribute their data in real time.Key features:Step-by-step workflow: Each department receives prompts to add their input, ensuring nothing is overlooked.Dynamic cost calculation: Inputs from R&D, Packaging, and Manufacturing automatically update estimated costs.Transparency: Everyone can see how their data affects the final quote.Version control: Each iteration of the quote is tracked, allowing teams to refine quickly.
Design process
Workshops with each department to map their pain points and data needs.
System mapping of all dependencies (e.g., how packaging choices affect manufacturing and costs).
Prototyping & Testing:Built interactive prototypes simulating quote creation.Tested with cross-functional teams to ensure usability and clarity.
System mapping of all dependencies (e.g., how packaging choices affect manufacturing and costs).
Prototyping & Testing:Built interactive prototypes simulating quote creation.Tested with cross-functional teams to ensure usability and clarity.
Outcome
Average quote creation time reduced from days to hours.
Error rate decreased, as all data lived in one structured platform.
Improved collaboration: Departments felt ownership over the final output, rather than passing documents back and forth.
Customers received faster and more accurate quotes, improving trust and likelihood of conversion.
Error rate decreased, as all data lived in one structured platform.
Improved collaboration: Departments felt ownership over the final output, rather than passing documents back and forth.
Customers received faster and more accurate quotes, improving trust and likelihood of conversion.
Project Brief
Macroeconomics
R&D
Packaging
